How to Find ‘Coachable Moments’ In Your Work DayBy Lisa Skapinker on December 15, 2011 in Thought Leadership
It’s not easy for managers and business leaders to find the time in their hectic schedules to be an effective coach.
Author and executive coach Scott Eblin joined us this week for a Rypple Leadership Series webinar to share his insights on how leaders can find “coachable moments” each day to help people reach their individual and team goals.
You can listen to the recording and see the slides from the webinar below.
Scott provided valuable advice on how managers can effectively coach their peers, employees, and team – even in fast-paced, demanding work environments.
Scott’s key tips for daily coachable moments:
- Leadership presence. One important way managers can coach their team each day is just by being present. There are three categories of leadership presence: personal presence, organizational presence, and team presence.
- Become a go-to person. Managers can find coachable moments throughout the day by becoming a go-to person, not only through behaviors people rate the highest like accountability and open dialogue, but also on the lowest rated behaviors like giving full attention and managing your workload.
- Prepare like an Olympian. Before each race, Olympic ski racer Lindsey Vonn closes her eyes and visualizes the course ahead of her. Take a cue from Olympians and find time at the beginning each each day, visualize the desired outcomes of your coachable moments during the day and what you’ll have to do to make them likely.
- Use the GAPS model. The GAPS model stands for Goals, Abilities, Perceptions and Standards. Managers can use this model for developmental coaching conversations with employees, and they can supplement these discussions with great feedback.
- Follow the GROW acronym. Managers can make quick but effective daily coaching sessions by following the GROW acronym, which stands for Goal, Reality, Options and What’s Next. This type of coaching sets the groundwork to help employees clarify and understand their most important goals. Managers can help employees identify their main goals, discuss the current reality of each goal, provide options to move the goal forward, and discuss what’s next.
Watch the video:
See the slides: