Saying “Thank You” is important because it “doesn’t just acknowledge someone’s effort, thoughtfulness, intent, or action. It acknowledges the person”. Failing to say “Thank You” is a failure to communicate.
Acknowledging employees can be the difference between a good manager and a great manager. While saying “Thank You” is part of your job, they must be seen as authentic & sincere for them to be effective.
Top CEO’s recognize the importance of “Thanks”, and even the failure to give them. GE CEO Jack Welsh makes a point to acknowledge his employees on every tour and in every facility. In his words, “If you don’t do it, you don’t have a culture. You are just a bunch of bricks and mortar.”