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Great interview from David Steel who sat down to chat with Nick Stein, senior director of salesforce Work.com. Nick answered question on improving sales performance, creating cultures of collaboration and running a great sales team in any organization with Work.com social software.

David:  Are you seeing a difference among the younger people coming in the workforce today, how they’re adapting to using technology, and how they’re actually performing at the job itself?

Nick:  Absolutely. I think the biggest difference, and it’s often a difference that is misperceived, is that the so-called millennial generation just wants a lot more media feedback on how they’re doing. They’ve kind of grown up in a real-time world where they get instantaneous feedback all the time. For a restaurant, you can just go on to Yelp. You can use a fitness app on your phone to track how you’re doing against your fitness goals.

That’s been something we’re really trying to work on: how can we take the best used cases that we see out there in the consumer world and put them in the hands of salespeople to make them more effective? People are very focused on getting better and improving.

Originally posted HERE

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