Why Culture Counts: Lessons from a Toxic Environment
A cautionary, true story about the work culture of one of America’s largest companies and best-known brands.
A cautionary, true story about the work culture of one of America’s largest companies and best-known brands.
Early in my career, I understood that leaders who were smart, creative and knew how to work with people, were usually more effective than those who did not. There were certainly exceptions: ineffective leaders who always made their revenue targets, technical leaders that did not have a big interest in people leadership, found ways to [...]
Leadership tends to be a very reactive endeavor, even with the best of intentions,. Leaders are tasked with not only leading their teams, but accomplishing their own objectives. In many companies, much of a leader’s time is spent managing multiple relationships within their organizations. With their plates very full, managers need to make sure they [...]
Culture refers to the values of the company, the way people get their work done, the way decisions are made, and the way people treat each other, their customers and their shareholders. I have written a lot about the importance of company culture in my previous posts. Employees may see culture in a very different [...]
Most companies I have worked for and worked with have a “focal” performance review process. This process is typically one review per year, completed by the manager with or without some sort of 360 review process. While some managers really take the process seriously and work hard to write a comprehensive review, many managers, especially [...]
Recently we’ve shared some tips on how to become an effective leader. An important aspect of leadership is knowing how not to act. Here are some great tips from Are You Committing Leadership Malpractice?: Overloading the star performer. Stars make it look easy. So easy, that it’s tempting to keep on throwing balls in their [...]