Today, help desk provider Zendesk took a major step to cut down on unnecessary duplication with the introduction of their Networked Helpdesk Platform.
Browsing tag: customer engagement
In my last post I shared 17 role-based questions you could use to get some really awesome feedback using Rypple right now. Here’s part two of that list; 25 function-based questions you can use right away. Customer Engagement (Note: for a more comprehensive approach to client engagement, check out: 4 Tips for engaging your clients) [...]