We founded Rypple in 2008 with the idea that social applications were going to change how people worked together. We kept hearing that the static, top-down, compliance-based technology then available in the marketplace didn’t help companies engage and empower their people to do great work and achieve business results. And we wanted to re-invent management [...]
Get Satisfaction is all about helping its customers get the most out of the online communities it manages. But the company found the performance review process less than... satisfying, office manager Colleen McGarry tells The Globe and Mail.
There's really no experience like the world of venture-backed tech startups for learning a huge amount in a very short time. I've had the great fortune to be part of the Rypple team for almost two years now and I thought it was a great time to look back at some of the key things I've learned. This is Part 2, covering things 6 - 10. Check out yesterday's post for Part 1!
There's really no experience like the world of venture-backed tech startups for learning a huge amount in a very short time. I've had the great fortune to be part of the Rypple team for almost two years now and I thought it was a great time to look back at some of the key things I've learned. This is Part 1, covering things 1 - 5. Tune in tomorrow for Part 2!
Everyday we arrive at work, and quickly get busy with our day. We often forget that little gestures of recognition make a huge impact. When we take a moment to reflect on the great effort, work, and results that our colleagues deliver, we often realize we don’t say thank you enough. The power of employee [...]
Everyone at your organization who interacts with customers or potential customers is responsible for creating a customer first corporate culture. It’s not just the responsibility of your customer service people. Many sales people believe the key to success is to be very aggressive – to push hard, and have a big “ask”, before they have [...]
